Job Details

Player Services Department Manager

Manage the Player Services Department for optimum staffing levels, extend credit to customers, assure that all 24K Select Club customers are served in an efficient and timely manner, and ensure financial transactions are recorded within company policy and regulation guidelines.

Responsibilities:

• Schedule and supervise all Player Services employees to maintain coverage and efficient customer service
• Inform all Player Services employees of policies and procedures pertaining to the 24K Select Club
• Interview, hire, counsel, and discipline staff
• Plan budgets and schedules staff necessary to meet operational needs
• Meet with customers for the extension of credit and check approval, problem solving and goodwill marketing
• Plan, participate and/or attend departmental meetings for human resource applications, regulatory seminars and policy development
• Maintains all employee records
• Train all Player Services employees in Title 31
• Perform other duties and responsibilities as requested

Qualifications:

Financial and management experience using computer and/or adding machines. 21 years of age minimum requirement. EDUCATION and/or EXPERIENCE: GED High School Diploma MATHEMATICAL SKILLS: BASIC MATH SKILLS LANGUAGE SKILLS: Must be able to speak and understand English. PHYSICAL DEMANDS: Constant written and verbal communication, ability to listen, decision making, directing others. Frequently writing and performing arithmetic calculations. Listening, greeting and speaking to customers. Detailed documentation. Remembering credit details, making decisions and interaction with customers in a pleasant friendly manner, public speaking, communicating ideas and concepts. Frequently standing, walking 10-20 ft., sitting, planning, eye/hand coordination, handling, wrist motion. Occasional: Lifting, pushing, pulling chip, walking distances up to 1000 ft. WORK ENVIRONMENT: Working with others/alone. Work performed indoors in a climate-controlled environment. Some noise, smoke and odors. Tipped Position

This position does not earn tips

Benefits:

Multiple benefit plans to suit your needs Paid Time Off 401K Opportunities for advancement Positive and respectful work environment where diversity is valued Generous employee discounts on dining, retail, amusements, and hotels