Job Details

Description

The PBX Operator is required to:

• Records information sent from employees, guests and company personnel.
• Disburses information to the correct departments for resolution.
• Schedules repairs using company approved third party contractors.
• Communicates with management to provide a factual information and resolutions of open calls.
• Organizes daily paper work received from locations and company personnel
• Record daily calls.
• Update internal phone directory.
• Setting wake-up call for the guests.
• Reply to all Zingle messages.
• Place room services orders and coordinate with kitchen staff.

• Complete knowledge of telephone operating system.
• Ability to operate Microsoft software.
• Able to operate Info Genesis program.

• High School Diploma, or equivalent
• General knowledge of Window based computer programs
• Type at least 30 words per minute
• Prior dispatch or reception experience preferred
• Ability to organize and prioritize
• Ability to bend and lift up 15 lbs. as needed
• Excellent communication skills
• Proficient in basic PC skills, i.e.: Microsoft Office