Job DescriptionJob Description
We are seeking an Account Manager to join our team! You will collaborate to manage clients and their business, while keeping open lines of communication between Strix and the clients. Also, maintaining an amazing relationship with our clients. As a part of this management, the Account Manager will provide a business point of contact for the client and are client advocates. Account Managers will ensure company policies and procedures are followed and maintained to the best of their ability while making sure the client is happy and being taken care of by Strix.
This position requires a high level of independence, business acumen, strong client service, and skills. Organizational ability is important to keep track of all tasks. Accurate and timely monitoring of client work, client calls, and related documentation is expected. A team player that can work with the internal departments to ensure a high level of client service and retention is met.
The Account Manager meets with client C-level and/or owners regularly to ensure the client is being serviced appropriately from the sales side of the business. The Account Manager will also be working closely with the Strix Service Manager and Technicians in order to confirm client services and communication are seamless.
If you aspire to be extraordinary, we want you to join our team!
Strix is a family focused, managed IT services firm, serving small and medium size businesses across a diverse industry portfolio throughout the United States. At Strix we pride ourselves on being committed to each other, our clients and our community.
As a member of our team, we would expect:
Position Responsibilities:
Knowledge, Skill and Desired Abilities:
Credentials and Experience:
Pay & Benefits:
The pay rate for this position will be commensurate with the experience and knowledge of the individual. It will incorporate both a base salary and bonus for meeting certain performance goals. The employee will have the opportunity to excel financially beyond industry average compensation.
Strix provides 100% company paid medical, dental, vision insurance, an HSA program and other perks and exciting opportunities for advancement.
Note: You must be located in the general Baton Rouge, Louisiana region, as some activities will require on-site visits to our client's offices.
Strix is an equal opportunity employer. All qualified candidates are encouraged to apply and will receive equal consideration without exception. Compensation will depend on your demonstrated skills and experience.
Company DescriptionStrix was formed in 1994 and provides mission critical proactive IT support and services to small to medium businesses with high reliability computing needs. We are located in Maryland, Louisiana, Idaho and Oregon and we serve clients nationwide.
We are a "virtual" company - That means that you have the opportunity to work from home, unless there is a requirement to go on-site with a client.Company DescriptionStrix was formed in 1994 and provides mission critical proactive IT support and services to small to medium businesses with high reliability computing needs. We are located in Maryland, Louisiana, Idaho and Oregon and we serve clients nationwide.rnrnWe are a "virtual" company - That means that you have the opportunity to work from home, unless there is a requirement to go on-site with a client.