Job Details

Job Description

The role involves leading the organization with methods and actions that are ethical and fully compliant with all applicable laws, regulations, and company policies. Responsibilities include identifying compliance risks, fostering a culture of honesty and integrity, and creating an environment where employees feel comfortable reporting potential violations or misconduct.

The position also entails establishing and administering procedures for gaming operations, emphasizing guest service, employee training, and game security. Developing plans for revenue, expenses, capital, and promotions across all areas is essential. Coordination with other departments to ensure guest satisfaction and maintaining public relations are key duties.

Additional responsibilities include ensuring compliance with laws and regulations, analyzing gaming operations for profitability and efficiency, and directing all gaming functions in accordance with governmental and company regulations. Providing leadership, developing gaming policies, and identifying revenue opportunities are also required.

Qualifications include a college education or equivalent experience in gaming operations, broad knowledge of casino rules and regulations, strong leadership and analytical skills, and effective communication abilities. The candidate should be profit-oriented, visionary, and capable of translating vision into action. Industry participation and strategic assessment skills are also important.

Additional qualifications encompass critical thinking, leadership, sales orientation, relationship building, results focus, and a positive attitude. The candidate must be able to work independently, respond calmly in conflicts, and effectively communicate in English. Physical and mental demands include maneuvering within the casino, working in a dynamic environment, and responding to visual and auditory cues.

The role directly supervises gaming operations management, including Table Games, Slots, Poker, Bingo, and Keno.