Job Details

CityLaughlinStateNVShiftSwingType of ShiftFull TimeDepartmentSecuritySecurity Dispatcher Edgewater (Laughlin, NV)Description:Summary:Responsible for the successful security surveillance review, communication, and deployment of security officers as necessary to respond to calls for aid and/or other assistance, as dictated during the course of a normal shift. Reviews and records footage requests. Handles any escalated issues within the normal daily course of business within the dispatch room.Essential Functions and Responsibilities:Watches cameras and monitors for surveillance within the scope of Security responsibilityUsing digital recording equipment, downloads footage as needed and/or requestedWorks closely with property Surveillance department to track suspicious and/or unusual activityReports suspicious and/or unusual to property Security employee(s) for further investigationCapture and print photos from the monitoring systemRemain up to date and completely familiar with the property layout and locations of various alarm systemsDirect responding units immediately to the location of an active alarm(s)Working knowledge of the smoke control panels, in the event that manual operation is requiredWorks closely with law enforcement and courts in responding to subpoenasWorks closely with Risk Management and Human Resources departments assisting with investigationsEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standardsPerform other duties as assignedRequirements:QualificationsAt least one year of casino security, law enforcement, surveillance, military or EMT experience preferredExperience with or ability to read and understand all tabular status display monitors for all elevators in the event of an emergencyExcellent guest service skillsProven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patronsWorking knowledge of Microsoft operating system and applications preferredAbility to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals and ability to write routine reports and correspondenceAbility to effectively communicate in small and large group situations, as well as one-on-one, including all local, state, and private agencies in regard to the functions of the Life/Safety system and related equipmentAbility to effectively communicate in English and via portable radiosBe familiar with all laws and codes of the Uniform Fire Code, as well as the authority having jurisdiction (Clark County Fire Department). This is critical during an alarm and relative to the proper and timely notification of above.Have the ability to remain calm during an emergency situation in order to properly coordinate activities from the Fire Command Center.At least 21 years of ageHigh school diploma or equivalent preferredWork CardsAlcohol AwarenessNevada GamingPhysical RequirementsAbility to work in smoky, noisy environment with bright lightsAbility to work for continuous time periods in extreme heat and coldAbility to jog or run as situations dictateAbility to occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs.Vision, hearing, speech and literacy (critical)Ability to remain in sitting position (over 75% of the time)Ability to move throughout the casino floor (less than 25 % of the time)Maintain concentrated attention to detail for sustained periodsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focusWorking indoors in a smoky, noisy, dark environmentWork Environment Potential ConditionsIndoorOutdoorSmokyNoisyDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Return to Search (AppJobSearch1.jsp)