Job Details

We are seeking a motivated and results-driven Customer Service Representative to join our dynamic sales team. The ideal candidate will be responsible for promoting our products/services, building strong customer relationships, and achieving sales targets.

Key Responsibilities:

• Customer Engagement: Identify and engage potential customers through various channels, including calls, emails, and in-person meetings.
• Product Knowledge: Maintain a deep understanding of our products/services to effectively communicate benefits and features to customers.
• Sales Strategy: Develop and implement strategic sales plans to achieve company objectives and maximize revenue.
• Lead Generation: Generate leads through networking, referrals, and market research.
• Negotiation and Closing: Negotiate pricing and terms with customers to close sales effectively.
• Customer Support: Provide ongoing support to customers post-sale, ensuring satisfaction and fostering long-term relationships.
• Market Analysis: Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth.
• Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.
• Collaboration: Work closely with marketing and product teams to align on promotions and new product launches.

Qualifications:

• Bachelors degree in Business, Marketing, or a related field (preferred).
• Proven experience in sales or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Willingness to travel as needed.

Benefits:

• Competitive salary and commission structure.
• Health, dental, and retirement benefits.
• Opportunities for professional development and growth.
• Supportive and dynamic work environment.