Golden Nugget - 2300 South Casino Dr. [Call Center Representative] As a Call Center Agent at Golden Nugget, you'll: Answer inbound calls and process/dispatch requests accordingly; Respond to guest and/or employee requests received in digital form; Conduct outbound calls to ensure guest satisfaction has been obtained; Monitor all dispatch systems to ensure any pending requests are dispatched out to an active/on duty responder; Resolve any and all guest complaints to the best of your ability; Assist with Room Reservations functions as needed...Hiring Immediately >>