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Job Details

Security Dispatcher

  2024-11-21     Aquarius Casino Resort     Laughlin,NV  
Description:

This job was posted by : For more information, please see: Description:Summary: Responsible for the successful security surveillance review, communication, and deployment of security officers as necessary to respond to calls for aid and/or other assistance, as dictated during the course of a normal shift. Reviews and records footage requests. Handles any escalated issues within the normal daily course of business within the dispatch room.Essential Functions and Responsibilities:Watches cameras and monitors for surveillance within the scope of Security responsibilityUsing digital recording equipment, downloads footage as needed and/or requestedWorks closely with property Surveillance department to track suspicious and/or unusual activityReports suspicious and/or unusual to property Security employee(s) for further investigationCapture and print photos from the monitoring systemRemain up to date and completely familiar with the property layout and locations of various alarm systemsDirect responding units immediately to the location of an active alarm(s)Working knowledge of the smoke control panels, in the event that manual operation is requiredWorks closely with law enforcement and courts in responding to subpoenasWorks closely with Risk Management and Human Resources departments assisting with investigationsEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the companys guest service culture standardsPerform other duties as assigned


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